Returns & Refunds

Our return and exchange policy

Return Policy

We want you to love your purchase. If you're not satisfied, you may request a return within 14 days of delivery for a refund or exchange, provided the item is unused and in its original condition.

Non-Returnable Items

  • Custom or personalized items
  • Items marked as final sale
  • Items that have been used, worn, or altered

How to Start a Return

  1. Email us at support@chyisblessed.store with your order number and reason for return
  2. We'll respond within 48 hours with return instructions
  3. Ship the item back to us (return shipping is the customer's responsibility unless the item arrived damaged or incorrect)

Refunds

Once we receive and inspect your return, we'll process your refund within 5–7 business days. Refunds are issued to the original payment method. Shipping costs are non-refundable.

Exchanges

Want a different item instead? Let us know in your return request and we'll help you find the perfect replacement. Exchanges are subject to availability.

Damaged or Incorrect Items

If your order arrives damaged or you received the wrong item, please contact us within 7 days of delivery with photos and we'll make it right — free of charge.