Privacy Policy

1. Introduction

Chy's Collective ("we," "us," or "our") operates chyisblessed.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit the Site or make a purchase.

2. Information We Collect

Information You Provide

• Account & Order Info: Name, email address, shipping address, phone number, and payment details when you place an order
• Communications: Information you provide when contacting us or subscribing to our newsletter

Information Collected Automatically

• Device & Usage Data: Browser type, IP address, operating system, referring URLs, pages viewed, and time spent on the Site
• Cookies: We use cookies and similar technologies for site functionality, analytics, and preferences. You can manage cookie settings in your browser.

3. How We Use Your Information

• Process and fulfill orders
• Send order confirmations and shipping updates
• Respond to customer service inquiries
• Send marketing emails (with your consent)
• Improve the Site and personalize your experience
• Analyze usage trends and site performance via analytics services
• Prevent fraud and ensure security

4. Third-Party Services

We share information with trusted third parties to operate the Site:

• Stripe: Payment processing — governed by Stripe's Privacy Policy
• Vercel: Website hosting and analytics
• Sanity: Content management
• TikTok: Video embedding and content integration — governed by TikTok's Privacy Policy
• Resend: Email delivery for order notifications
• Shipping carriers: To deliver your orders

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

5. Cookies & Tracking

We use the following types of cookies:

• Essential cookies: Required for site functionality (cart, authentication)
• Analytics cookies: Help us understand how visitors use the Site (Vercel Analytics)
• Preference cookies: Remember your settings (dark mode, saved items)

You can disable cookies in your browser settings, but some features of the Site may not function properly.

6. Data Security

We implement reasonable security measures to protect your personal information, including SSL encryption for data in transit and secure storage of sensitive data. Payment information is processed by Stripe and never stored on our servers. However, no method of internet transmission is 100% secure.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order records are retained for accounting and legal purposes.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Withdraw consent for data processing

To exercise these rights, contact us at support@chyisblessed.store.

9. Children's Privacy

The Site is not intended for children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy, contact us at: